Shipping Policy

At Natural Plus USA, we are committed to processing and shipping your orders in a timely and efficient manner. Please review our shipping policy below for important information regarding order processing and delivery times.

Processing Time

All orders are processed in the order they are received. Once your order is placed, please allow 1–3 business days for processing before shipment. Processing times may vary during high-volume periods, promotions, or holidays.

You will receive a confirmation email once your order has been successfully placed, and a tracking number will be provided once your order has shipped.

Shipping Time

After your order has been processed and shipped, please allow 5–7 business days for delivery. Shipping times may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.

Please note that business days do not include weekends or holidays.

Shipping Delays

While we strive to meet all estimated delivery times, Natural Plus USA is not responsible for delays caused by shipping carriers, incorrect shipping addresses provided at checkout, or circumstances beyond our control.

If your tracking information shows that your package has been delivered but you have not received it, please contact the shipping carrier directly. If you still need assistance, you may contact our customer service team.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is entered and the package is returned to us, additional shipping fees may apply to reship the order.

Order Issues

If you experience any issues with your shipment, we kindly ask that you contact us directly before filing a dispute. Our team is here to help resolve any concerns quickly and professionally.

You may contact us at:
📞 943-291-5499
📞 470-638-3939